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With over 30 years in the telecommunications business, our company has earned a reputation for fast, reliable service and business ethics that ensure our customer's needs come first. We are a close-knit company that prides itself on customer loyalty. Our business values are reflected in the strength of our customer's communications solutions, and we're proud that our clients see us as an extension of their own business family. EMI takes pride in the strong relationships we've developed with leading telecommunications manufacturers such as Toshiba, Samsung and Iwatsu. By partnering with these companies, we're able to give your business innovative communications solutions that can help you reach your goals. No matter what your communications needs, we can work together to find a way to offer solutions that both meet your requirements and your budget. We have a history of not just being a vendor, but being a partner. We are here to listen to your needs, and guide you through the steps to meet those needs. With EMI you can concentrate on building your business without having to worry about maintaining your telecommunications network. We are here to help. We are looking forward to another 30 years of innovative solutions and strong customer relationships. Contact us today and learn how we can help you.
EMI's History EMI Business Communications, Inc. was established in Tennessee in 1978 as a service and installation contracting company. From 1978 to 1984, EMI was contracted by ITT Business Communications as their exclusive service and installation company in Nashville. In 1984, ITT decided to close their direct sales branches. At that time EMI restructured by combining the best sales people from the branch operation with EMI's qualified service and installation staff. We now sell and service a wide variety of products including: Toshiba, Iwatsu, Samsung, and other nationally known systems. Any product that EMI carries is first evaluated by our technical staff; we place a strong emphasis on reliability as well as serviceability. We also install computer network cabling and other peripheral equipment. Service comes first: our response time for a routine repair is generally less than 48 hours. Emergency repairs are dispatched immediately and responded to within two hours in most situations. Additions or modification requests are implemented within four to seven business days (depending on equipment needs). EMI's rates are very competitive. Our labor charge is based on half-hour increments at $45.00 and our minimum service charge is only $100.00 (includes first half-hour labor) within Davidson County. We also offer low cost maintenance agreements with convenient payment plans. If you choose to lease your system we will be happy to arrange it for you. We use several lending sources in order to guarantee competitive rates. BECAUSE YOUR BUSINESS IS ON THE LINE!
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